Villaggio dei Tigli

Privacy Policy

Last updated: 10 November 2026

This notice explains how the personal data of visitors to villaggiodeitigli.it is processed, in accordance with Regulation (EU) 2016/679 (“GDPR”) and Italian Legislative Decree 196/2003.

1. Data controller

Villaggio dei Tigli
Via Guglielmo Marconi 89/A, 25080 Padenghe sul Garda (BS), Italy
VAT number IT02709690982
Email: info@villaggiodeitigli.it · Tel. +39 030 9907121

2. What data we process and why

Browsing data

When you visit the website, the servers hosting it automatically record some technical data (IP address, date and time, requested page, browser type). This is needed to run the website and protect it from abuse and attacks.

  • Legal basis: the controller’s legitimate interest in website security (Art. 6(1)(f) GDPR).
  • Retention: only as long as strictly necessary, according to the hosting provider’s technical retention periods.

Information and booking requests

If you write to us using the “Request information or book now” form, we process the data you enter (name, email, message) together with the page from which you sent the request. The same applies if you contact us by email, phone or WhatsApp.

  • Purpose: to answer your request and handle any booking.
  • Legal basis: pre-contractual measures or performance of a contract at your request (Art. 6(1)(b) GDPR).
  • Retention: as long as needed to handle the request and in any case no longer than 24 months. If the request turns into a stay, data is kept for the period required by law (e.g. tax obligations).
  • Providing the data is optional, but without your name, email and message we cannot reply.

If you accept statistics cookies in the banner, the website uses Google Analytics 4 to collect aggregated visit statistics (pages viewed, traffic source, device type). Without your consent Google Analytics is not loaded.

  • Legal basis: consent (Art. 6(1)(a) GDPR), which you can withdraw at any time via “Cookie settings” at the bottom of the page.
  • Provider: Google Ireland Limited. Google advertising signals are disabled.
  • Retention: according to the Google Analytics property retention settings (maximum 14 months).

Google Maps

On the Contact page the Google map is not loaded automatically: it is only activated if you click the corresponding button. At that moment your browser connects to Google’s servers, which receive your IP address and may set their own cookies, according to Google’s privacy policy.

Social networks

The links to Facebook and Instagram are simple links: the website does not load social plugins and does not send them any data. If you open our social pages, processing is governed by Meta Platforms’ privacy policies.

3. Who we share data with

Data is processed by Villaggio dei Tigli staff and by the providers who help us run the website, appointed as data processors (Art. 28 GDPR):

  • Cloudflare, Inc.: website hosting and processing of the contact form.
  • Zoho Corporation B.V. (ZeptoMail service, data centre in the European Union): delivery by email of requests received through the form.
  • Google Ireland Limited: Google Analytics (only with consent) and Google Maps (only if activated).

Data is never sold or disclosed to the public.

4. Transfers outside the European Union

Some providers (Cloudflare, Google) may process data in the United States. In these cases the transfer is based on the EU-U.S. Data Privacy Framework, to which the providers adhere, or on the Standard Contractual Clauses approved by the European Commission.

5. Your rights

At any time you can ask the controller for access to your data, rectification, erasure, restriction of processing and data portability, and you can object to processing based on legitimate interest (Arts. 15–22 GDPR). You can withdraw your consent to statistics via “Cookie settings”, without affecting processing already carried out.

To exercise your rights write to info@villaggiodeitigli.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

6. Cookies

For details on the cookies and tracking tools used by the website, see the Cookie Policy.

7. Changes

This notice may be updated. The date of the last update is shown at the top.